Shipping policy

Shipping Policy

Last Updated: [15-08-2026]

At [8atestore], we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Shipping Locations

We currently ship orders to eligible addresses within India.

Shipping area: [India]

If your location is outside our delivery area, the order may not be available for delivery. You can contact us at [rk.rohitrathod94@gamil.com] to confirm whether delivery is available to your location.

2. Order Processing Time

Orders are generally processed within [1–3 business days] after successful payment and order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing times may occasionally be longer during:

  • Sales and promotional periods

  • Festivals and public holidays

  • High-volume order periods

  • Unexpected operational disruptions

We will make reasonable efforts to process orders as quickly as possible.

3. Delivery Time

After dispatch, estimated delivery generally takes [3–7 business days], depending on your location and the courier service.

Estimated delivery times are not guaranteed and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete addresses

  • Remote delivery locations

  • Logistics disruptions

  • Government restrictions

  • Other circumstances outside our reasonable control

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Standard shipping:  [Free]
Free shipping threshold: [Free]

Shipping charges may vary depending on the product, destination, order value, or delivery method.

5. Order Tracking

Once your order has been shipped, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or another available communication method.

You can use the tracking information provided to monitor your shipment.

Tracking information may take some time to become active after the package has been handed over to the courier.

6. Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name

  • House/building number

  • Street/locality

  • City

  • State

  • PIN code

  • Valid phone number

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

If you notice an error in your delivery address, contact us as soon as possible at [rk.rohitrathod94@gamil.com].

We cannot guarantee that an address can be changed after an order has been processed or shipped.

7. Failed Delivery Attempts

Couriers may make multiple delivery attempts depending on their policies.

An order may be returned to us if:

  • The recipient is unavailable after repeated attempts

  • The address is incorrect or incomplete

  • The recipient refuses delivery

  • The courier cannot access the delivery location

  • The delivery is otherwise unsuccessful

If an order is returned to us, please contact us to discuss the available options.

Additional shipping charges may apply for re-shipping where the failed delivery was caused by incorrect information, refusal, or circumstances attributable to the customer, subject to applicable law.

8. Delayed Orders

If your order has not arrived within the estimated delivery period, please contact us at [rk.rohitrathod94@gamil.com] with your order number.

We will reasonably assist you in checking the shipment status with the relevant courier.

Delivery delays do not automatically qualify for a refund or cancellation unless required under applicable law or our Return & Refund Policy.

9. Damaged Packages

If your package appears visibly damaged when delivered, we recommend:

  1. Taking clear photographs or videos of the package before opening it.

  2. Recording the condition of the packaging and product.

  3. Contacting us as soon as possible at [rk.rohitrathod94@gamil.com].

Please include your order number and supporting photographs/videos so that we can investigate the issue and provide an appropriate resolution.

10. Wrong or Missing Products

If you receive the wrong product, a missing item, or an incomplete order, contact us as soon as possible.

Please provide:

  • Order number

  • Product details

  • Photographs/videos where relevant

  • Description of the issue

After verification, we may arrange a replacement, refund, or another appropriate resolution in accordance with our Return & Refund Policy and applicable law.

11. Shipping Restrictions

Certain products may have delivery restrictions due to their nature, size, weight, legal requirements, courier restrictions, or destination.

If an order cannot be shipped to your location, we may contact you to discuss available options.

12. Multiple Products in One Order

If an order contains multiple products, they may occasionally be shipped separately depending on product availability, warehouse location, courier arrangements, or other operational requirements.

If products are shipped separately, you may receive separate tracking information.

13. Cash on Delivery

Cash on Delivery (COD): [Available]

If COD is available, additional conditions, order limits, verification requirements, or service charges may apply and will be displayed where applicable.

14. International Shipping

At present, [8atestore] does not offer international shipping unless specifically stated otherwise on the website.

If international shipping becomes available, additional shipping charges, customs duties, taxes, import fees, and other requirements may apply.

15. Shipping and Refunds

Shipping does not change your rights under our Return & Refund Policy.

For information about eligible returns, refunds, cancellations, defective products, or incorrect orders, please review our Return & Refund Policy.

16. Contact Us

For shipping questions, order tracking, delivery issues, or other shipping-related concerns, please contact us:

Store Name: [8atestore]
Email: [rk.rohitrathod94@gamil.com]
Location: [pune, maharashtra]
Website: www.8atestore.in

We aim to respond to shipping enquiries and resolve delivery issues as quickly and fairly as reasonably possible.